Updated: Sep 3, 2020
If your employees are silent - beware. Your best and brightest may be on their way out.
We've all heard this message, through one medium or another, but what can be done? The good news is that many effective strategies are right at your fingertips.
After seeing this area of concern and pain for many small business owners, HR Coach conducted a five year research project identifying critical pressures on the business sector within SME's of 2 - 200 employees. Some of the findings identified an overconfident business market in relation to market and profit, as well as a growing concern regarding productivity, performance improvement and employee retention. Unfortunately the results showed us that staffing issues were getting worse.
With 42% of Australia's private sector employment currently employed in the business sector, the corporate sector will always ramp up efforts to poach employees, creating a harsh reality that some small businesses face - being forced out due to staffing issues. But business owners who proactively address their people and process issues can survive and even flourish within this environment and culture.
So how do small businesses compete and rise to the great business challenge of retention and engagement? Some simple, yet key areas to focus on could be:
Addressing people and process issues
You Cannot Manage What you Don't Measure
This age old adage rings true and the question is posed; if effective employee management and retention is so critical to a businesses success, then why aren't HR Plans with relevant measurement tools being developed? The most simplistic answer is most SME's don't know how and unfortunately this lack of knowledge can limit a businesses growth substantially.
At this most simplistic level, effective HR Planning must start with measurement, some examples to start with could be;
Employee and employer satisfaction
Employee retention and turnover
With these benchmarks in place as well as a comprehensive framework like the HR Coach's STAR Workplace Program, a HR Plan can then be devised to address critical issues simply and effectively.
To find out more about Employee retention, STAR Workplace Program or Team satisfaction processes for employee retention and improving performance and profitability, please contact your local HR Coach or call the corporate team on 1300 550 674.
You might also like to download a free copy of our White Paper: Retaining Employees