Often in work, teams are thrown together based on experience and knowledge but little thought is actually placed on how the team will work together(or if they can work together!). Yes they have the ability to complete their individual tasks separately but how is the dynamic of the team impacting the results?
When emotional intelligence (EQ) first appeared to the masses in 1995, it served as the missing link between personality and IQ and helped explained how people with average IQs outperformed those with the highest IQs the majority of the time. Critically, those with high levels of EQ had the ability to overcome their IQ and personality shortfalls to become star performers and set themselves above the rest of the pack.
While personality and IQ can only marginally change over your lifetime (most research shows that these factors can only change by 1% over a lifetime), EQ can be developed over time.
The first 50 people to register their details below will receive a free hard copy of “Getting out of the Dog House’ – a 70 page parable which highlights how different personalities and team members can work together to get out of the dog house!
*Limited to 1 free book per person, free postage to Australian addresses only.
Since the 1980’s, employee satisfaction has been considered the driving metric in employee performance and, ultimately, business performance. The ROI has always thought to be that happy employees lead to a more productive workforce. However if this ‘productivity’ isn’t adding value to the bottom line, what does it matter?
Research from MITsloan in 2015 identified that employee satisfaction represents only 25% of what actually contributes to business performance – and the focus needs to be on engagement and alignment. Businesses that focus solely on satisfaction are missing 75% of the puzzle – and missing the bottom line value which comes from engaged and aligned activity.
HR Coach’s ongoing research in the Australian market since 2005, shows that there is a direct link between engaged employees aligned to the strategic goal of the business and business success. Businesses without strategic alignment are busy being busy, like gerbils on a wheel, and the only thing stopping them from exiting the market is the activity of their employees. They aren’t growing, they are just holding on. Focusing solely on satisfaction is the same as the finance team focusing solely on reducing expenses and not worrying about revenue and cashflow while still expecting the business to improve. Take a wholistic (engagement and alignment) approach to your business, and you will find that the wage payments you make every fortnight can actually drive exponential growth to your bottom line.
2014 research highlighted the difference between businesses with high levels of engagement and those with low levels of engagements. Highly engaged businesses had:
If you want to stay or become a high performing business, you need to measure the right things. Employee satisfaction counts, but it is not enough. Engagement and alignment are core.
To see how your business rates on engagement and alignment, visit www.starworkplace.com.au or fill in your details below and we will be in touch: